CLIENT PANEL

Lateness, cancellation or rescheduling

When you book and pay for a treatment session, you’re reserving my time exclusively. If a cancellation or a rescheduled request is within 72 hours of the session time we have booked, the session payment remains as is and no refund will be made.
There will be only one time possibility to reschedule for one appointment made and that is to be made at least 72 hours before the appointment. (If applicable)

If you arrive late to a session, the session will be held for 15 minutes: if you are unable to join after that, the session will not be held or rescheduled as an alternative.

Please note that Lucid Sun Hypnotherapy will not assume responsibility for events the client finds themselves, beyond our control (Transportation schedule changes, blackouts, extreme weather, etc.), so please make sufficient arrangements to mitigate any risk that would prevent you as a client to keep the booked session.

Payment and Refund

Payment is always required in advance of treatment sessions with no exceptions.

Hypnotherapy services are not eligible for refunds, as both preparation and treatment time have been allocated and protected.

If there are technological malfunctions on my end during treatment, re-connection will be attempted and if not possible, the session will be rescheduled to a mutually convenient time to complete the remaining time in the session.

Please refer to these pages for more information:
The complete Terms and Conditions you can find here.
The complete Questions and Answers you can find here.